Barcodes FAQ
If you can't find the answer to your question below, email us, we are happy to help.
Our Ordering Process flowchart shows you how to place an order & receive your barcode. If you are not sure what you need to order, please read our Ordering Help page.
What is a Barcode?
Where did the barcode system come from?
What are the EAN-13 numbers that you provide?
Do I need to buy a barcode?
What are the EAN & UPC barcode systems?
How many barcodes do I need?
Will my barcode work for any retail product?
Will my barcode work in all retail stores?
Will my barcode work in a country other than Australia?
Are your barcodes issued by an official barcode body?
Are your barcodes legal for use in Australia?
Can you guarantee that all retailers will accept your barcodes?
Will my Barcodes have a Company Prefix?
What information is contained in a Barcode?
How do I purchase a barcode from you? How and when do I receive them?
Is there anything that I need to do after I receive the barcode number from you?
What if I have more than one product, or some variations of my product?
Do I have to be a registered company to purchase a barcode number?
My business is located outside of Australia. Can I still purchase a barcode number from you?
Why should I purchase a barcode number from you?
Will the barcode number I receive be unique?
Will my barcode ever expire?
Will I ever have to pay Renewal Fees?
What are acceptable dimensions for EAN-13 barcode printing?
Will the barcode I buy be registered in a Central Database?
How can you sell me a single barcode number?
Who invented barcodes?
Why was Barcodes Limited formed?
Do I have to print my barcode in black on white?
Can you send me sample graphics?
What numbers are required for books and magazines?
What is a Barcode?
A barcode (also bar code) is a unique
number that allows retailers to track sales of your product within
their inventory system. A barcode, also
known as a UPC (Universal Product Code),
can be of different
lengths - 12 or 13 digits is most common.
Where did the barcode system come from?
The UPC numbering system and bar symbols were designed in
the early 1970’s by
George J. Laurer on behalf of IBM. He
presented them to the food industries as a universal way
to keep track of inventories, prices and manufacturers. It was
chosen ahead of many other options, and has since been accepted
and adopted worldwide as a unified product tracking method.
What are the EAN-13 numbers that you provide?
EAN-13 barcodes represent unique EAN numbers which can be used for
your products. The barcodes are lines (or bars) of different widths
that represent the unique sequence of numbers shown below the lines. Barcode scanners
can tell what the barcode number is when they scan the bars. The
retailers computer system will then
find the corresponding product name & price (you need to supply this
product information to your retailers when you give them your
product & barcode).
Do I need to buy a barcode?
The use of barcode numbers is a voluntary system. Retailers use it
as the basis for their pricing, inventory and ordering systems. It
is increasingly common for retailers, both large and small, to
require all products they sell to display a unique product barcode
for this purpose.
What are the EAN & UPC barcode systems?
Most
barcode numbers
consist of 12 or 13 numbers. EAN-13 is the European standard, which
is used in Australia and has 13 numbers.
The
UPC barcode system is typically used in the
The EAN-13 code is used
internationally. Scanners can typically read both EAN-13 and UPC
codes.
How many barcodes do I need?
You need a unique barcode for each unique product that
you sell. Retailers use
barcodes in their computer systems to record product information &
track products. If you are selling a juice drink that comes in 2
different flavours (orange & apple) and 2 different sizes, you will
need to buy 4 barcodes. With a unique barcode on each size &
flavour, if the small orange juice is selling faster than the
others, your retailers can easily find out & order more of your
small orange juice drinks.
Will my Barcode work for any retail product?
Yes.
All retail products in
However - if you are supplying to
one of the few large retail chains that specifically requires all
product
barcodes to be verified, you will need to join a barcode
organisation, purchase your barcodes from them, pay annual fees &
get them to verify your barcodes.
(see
note below regarding Woolworths)
For further information about restrictions regarding the barcodes
you purchase from us, read here.
Will my Barcode work in all retail stores?
The only store that we are aware of in Australia that might have problems
with barcodes purchased from resellers like ourselves is
Woolworths - they apparently the product
manufacturer (you) to be a member of a specific barcode organisation and
may require proof of this. As far as we
know, our barcodes work for all other retailers and retail products
in Australia and New Zealand (except for magazines and books which
require an ISBN or ISSN number - see below). Hence, if you
need a barcode for your product, Barcodes limited can help you, and
save you $$$$$.
Will
my barcode work in a country other than Australia?
Yes.
Our barcodes will work anywhere that either UPC or EAN barcodes are
scanned - which is most of the modern world. This includes
The only limitation that we know of outside
of Australia is a couple of stores in the
Are your barcodes issued by
an official barcode body?
Yes - Our barcodes were issued by UCC - the
Uniform Code Council (since renamed GS1-US). UCC first issued our
barcodes in bulk to a company in the United States- we purchased a
large amount of these barcode numbers and are now on-selling them to
people who want barcodes without the annual fees.
Are your barcodes
legal for use in Australia?
Yes.
As our barcodes were originally
issued by UCC - the Uniform Code Council (now renamed GS1-US), they are
legal for use in Australia, New Zealand & anywhere in the world.
Can you guarantee that all retailers will accept your
barcodes?
No. No barcode supplier or issuing organisation can guarantee that every
retailer in the world will accept their barcodes. Retailers have the
right to refuse specific barcodes (or products) for a variety of
reasons, or to make specific requirements for the labelling &
packaging of good they stock - hence it is impossible for any
organisation to guarantee universal acceptance.
It is your obligation to find
out the specific barcode & packaging requirements of your particular
retailers BEFORE
purchasing barcodes from us. Do not print your packaging until your
retailers have expressed full acceptance of your barcodes &
packaging.
No, we
cannot give you barcode numbers with company prefixes. No
business can sell single barcodes that have a company prefix
(these tend to be the first 7 digits of a barcode number).
Some retailers
require a company prefix because they use it for electronic
invoice exchanges & purchase orders. Before purchasing
barcodes from us you must check with your retailers to find out
whether they require a company prefix. If you want a company
prefix, you will have to pay annual fees for the right to use a
large quantity of barcodes (100+) from a Global Standards Body.
When
we receive your order, we assign your EAN-13 barcode number(s) from
our database. If all you want is the number, this is emailed to you.
If you require a graphic image of your barcodes, our Graphic
Design department convert your numbers into barcode images and email
them to you.
The time it takes us to process & send your order is often only a few hours.
On less common occasions it can take us one to three business days. (If you have specific
completion time requirements, please call or email to check on the
current schedule.)
1.
Low initial cost - one barcode number from $99
What are acceptable dimensions for EAN-13 barcode printing?
When
you receive your barcode number from Barcodes Limited, you control
that specific number. If you discontinue one product, you may re-use
that barcode number on another product - BUT you must pass on this
information to the retailer, and ensure that both products are not
being supplied at the same time. (It is wise to allow some time
between the end of one product’s life, and the reuse of that number
on another product). Hence, you become the registrar of that unique
barcode number and are responsible to ensure it is used properly. At the start of the
2000’s, GS1-US (previously known as UCC) started
requiring that all the manufacturer ID numbers they issued
remain the property of GS1-US. They required the user to start
paying annual fees to keep being allowed to use their numbers.
Several
A few of
these companies had unused barcode numbers, and sold these to
other companies. We were able to purchase a large quantity of
these unused numbers from a reputable company.
This
is why we can now offer you a single barcode number, or a larger
quantity of unique numbers from us for one simple one-off price
(we don't charge annual or renewal fees).
Who invented barcodes?
After lots more research, investigation & ingenuity, we
obtained our barcode. Then we got calls from other companies asking
how they could obtain a barcode number. So, not wanting others to
waste their time and money unnecessarily, we decided to help other
people obtain barcode numbers and graphics easily
à
hence Barcodes Limited was formed.
Can you send me sample
graphics?
What numbers are required for books and magazines? Do you have more questions?
Email us, we are
happy to help.
Order Now
Please read our
Terms and Conditions before purchasing barcodes from us.
A Barcode is purely a unique number – no specific product information
is encoded within the bars. The barcode has no real meaning until the details of the product are
typed into a retailer’s software application. When you supply your product to a retailer, they will
put your product information into their software system (product
name, barcode number, price, & reordering info). After this is complete, whenever your barcode is scanned
your product details appear on the cash register. A barcode is purely a
connection between your product and the product details stored in the computer system.
See our Ordering Process page for a
simple flowchart showing how to order & receive your barcode. If you
are not quite sure what you need to order, please read our
Ordering Help page.
Purchasing a barcode from us is straightforward & quick. Simply click the "Order Now" button on the home page,
then complete
the required information and press "Submit." You then pay for your
purchases via Visa or Master Card.
Upon successful credit card verification you will receive an
email confirming your barcode purchase. If you have ordered an ISSN
or ISBN image, please
email us your number (or enter it into the "instructions to
buyer" box before completing your payment transaction).
Is there anything that I need to do after I receive the barcode
number from you?
Once you receive your unique barcode number, you can begin using it
on your product. When you supply your products to your retailer, you
usually need to provide them with the barcode number, as well as the
product name, description, price etc. They will input this
information into their inventory system.
What if I have more than one product, or some variations of my
product?
A unique EAN number is required for each different product in order
for your retailer to properly identify your products in their
inventory system.
Do I have to be a registered company to purchase a barcode
number?
No.
Any individual, business, or organisation can
purchase & use our barcode numbers. You do not need to be registered
as a company.
My business is located outside of Australia. Can I still purchase a
barcode number from you?
Yes, you can purchase your EAN-13 barcodes from us.
EAN-13 codes are used throughout the world.
Why should I purchase a barcode number from you?
If your business only has a relatively small number of
products or only needs new barcode numbers occasionally, then we
are the best option (in our opinion) for purchasing barcode numbers and
MUCH CHEAPER than alternatives.
2.
No ongoing annual fees.
We provide EAN-13 barcodes for a simple one-off fee. This an be a
significant cost saving.
3.
FREE barcode graphic - many other barcode providers
don't provide you with a graphic barcode image, or charge an extra
fee for it.
4.
No
5.
We
are fast! We can usually complete your order within hours
Will the barcode number I receive be unique?
YES. We guarantee that the barcode number you receive is
unique and has not been issued by us to anyone else anywhere in the world.
We also provide a free Guarantee Certificate
by email (or post for a small fee). The Guarantee Certificate covers
all the numbers you purchase at that time.
Our
-
manufacturers allocating the same number to two different products
-
businesses making up their own barcode number
-
buying a number from a company that generates numbers randomly.
Barcode number duplication can
also occur through companies like ours selling the same number to
more than one purchaser. We are aware of this potential danger, and
have accurate systems in place to avoid duplication of numbers – we
guarantee that we will not sell the same number to
more than one client.
(This is also a reason why we cannot offer refunds for any
barcode purchases, we cannot resell any numbers 'returned' to us
because of the danger of duplication).
We purchase our barcode numbers from a reputable source in the
Will
my barcode ever expire?
No.
Your barcode will never expire. Once the barcode number is issued to
you, the same number will never be issued to anyone else - it is
yours for life.
Will I ever have to pay
Renewal Fees?
No,
we do not charge renewal fees. All of our prices are one-off
payments. We will never ask you for any future fees or licence fees.
Because these barcode numbers come from a company which joined the
UCC in the 1990’s, before they started charging renewal fees
(August, 2002), we don't need to pay any renewal fees. This saving
is passed on to you - we do not & will not ever charge you any
renewal fees.
The standard EAN-13 barcode image size is 37.3mm wide x 25.9mm high.
The smallest recommended size is 80% of the standard size (ie. 30mm
wide). The largest recommended size is 200% of the standard size (ie
74.6mm wide). Width is more important than height because barcode
scanners need to be able to easily distinguish between the bars, and
reducing the width reduces the distance between them. We recommend
doing a test scan of any EAN
image before mass producing your product with its barcode attached.
Will the barcode I buy be registered in a Central Database?
No. Individual barcode numbers are not usually registered in a
Central Database.
It is up to the owner of the barcode number to ensure it is not used
in duplicate situations, and to keep track of how the number is
used.
How Can You Sell Me a Single Number?
In the
1990’s, some manufacturers in the
George Joseph Laurer (born September 23, 1925 in
Why was Barcodes Limited formed?
We
were involved with another business, which developed a small number
of successful retail products for Australia and NZ. As these products became more successful, we found
that some stores required a barcode number on the products. Our
initial investigations led to only one major source for barcode
numbers, and horror when we saw the
cost of obtaining the few barcodes we required. No-one else in NZ
seemed able to provide us with a barcode. This got us asking
questions - we thought there should be a way to purchase one (or a
few) barcode numbers without paying large joining fees or annual
fees for membership.
Do I
have to print my barcode in black on white?
No.
Black bars on a white background is the normal colouring for
barcodes, and provides good contrast for scanning. However, you can
print your barcode in other colours, but it is essential that
you have a good distinction between the bars of your barcode
and the spaces in-between. If you plan to print your barcode in other
colours, get expert help and also undertake rigorous test scanning.
You can
see sample images here. If you have trouble with these, just send us an
email & we can email you samples of barcodes in various graphic
formats - so you can see which format you prefer.
ISBN and ISSN numbers are required for
magazines & books.
You can get an ISBN number
(for books)
in Australia from
the ISBN
Agency.
There is a small charge for these numbers.
ISSN numbers
(for magazines)
in
are available from the
Australian National Library.
Once you have the number,
contact us
or order online and we can provide the
correct barcode artwork to print on your magazine
or book.
To order a barcode number or graphic,
click
here.