Ordering Help
If you are not sure what to order, please have a scroll through the following questions:
“What do I get if I order a barcode from you?”
If you order a barcode from us will give you a unique barcode number, a guarantee certificate, free barcode registration & barcode images (these will be emailed to you).
The barcode we send you will be an EAN-13 barcode, suitable for use on any product other than those that require an ISBN or ISSN (ie. books or magazines). After we send you the barcode you can attach it to your product & begin using it immediately.
We email the barcode images to our customers in several different formats (.eps, .bmp, .pdf, .jpg & .tiff) (please have a look at our sample images). The images that we send you are the actual barcode picture (the vertical black lines with a barcode number underneath).
You can then choose the barcode format that works best for you, and insert the barcode picture into the artwork for your packaging. We will send the images in the standard size (25mm x 37mm). Officially you can safely reduce them to 80% of size (20mm x 30mm) when putting them onto your packaging. If you make them smaller than that it could be too difficult for scanning machines to read.
If you buy a barcode from us, you will receive a unique number that will not expire, and that only you have the legal right to use. You can use your barcode worldwide. It is a one-off purchase & there are no future fees.
“I already have a barcode number, I just need barcode images…”
If you already have a barcode number, and you just need the barcode images for it, the price is $30. There is no option to purchase this on our website, so if you need barcode images for your number please send us an email (info@barcodesaustralia.com), and tell us what your barcode number is. We will then send you an invoice and you can organise payment (payment can be made either pay by credit card, PayPal, or direct deposit). After we receive the payment, we will email your bar code images to you in several different formats (.eps, .bmp, .pdf, .jpg & .tiff). You can then choose the format that works best for you, and insert the barcode picture into the artwork for your product label or packaging.
“What do I need for my Book or Magazine?”
You’ll need to order “ISBN-13 or ISSN-13 images”. After your order, please send us an email with your ISBN or ISSN number, because we use the number to create your barcode images. ISBN numbers are for books & ISSN numbers are for magazines.
If you don’t have an ISBN or ISSN number yet, you need to get one from the appropriate organisation. Please read our ISBN & ISSN page for more information.
How do I buy Barcode Labels?
You can find out how to get sticky labels on our Barcode Labels page. You can either purchase labels + a barcode number, or else you can purchase labels by themselves (if you already have a barcode number).
The labels come in rolls of either 500 stickers or 1000 stickers. We will get them printed in the standard barcode size (40mm wide x 30mm high) unless you email us to request the smaller size (32x22mm). Please allow 2-3 days for printing & 4-5 days for delivery.
“Can you Verify my Barcodes?”
Yes – please find out about barcode verification reports & how to order one by reading our verification page.
Some retailers require verification reports to be done on the final packaging of new products entering their stores – you’ll need to contact your retailers to find out if they require one. If they do, you will need to post your final printed packaging or label to us to be verified.
A verification report is simply a test scan of how readable your barcode is – it is given a grade (a pass grade is A, B, C or D). Reports usually take 2-6 days after we receive your packaging or label. We will email the report to you when it is completed.
Note: Make sure your barcodes are of a reasonable size (20mm x 30mm is the smallest recommended size). A common reason for failed verification reports is that the barcode was too small to be easily read by scanning machines.
“I need more than one Barcode…”
We offer you a reduced price when you order three or more barcodes at the same time. There is a reduced price for bulk orders of 3, 5, 10 or 20 barcodes (with images & a guarantee certificate). The reduced prices are shown on the Shop page on our website. If you need more barcodes then this, please email us to find out our reduced prices for larger orders.
If you want to read about how to order & receive your barcodes, please have a look at our Ordering Process flowchart. If you have any questions about your order, or if you need your barcode quickly, please email us.
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